security system service

alarms companies

Customer service may not be a high priority when you purchase a security system, but if you choose Frontpoint, you’ll be glad you did precisely because of the customer service the company provides. Just because Frontpoint has a do it yourself installation, it doesn’t mean that you’re on your own if you need a little guidance. The professional and polite customer service representatives can help you decide where to set up your new security equipment, troubleshoot any potential issues with your system, and answer questions about specific equipment capabilities or about home security in general. The customer service representatives know their stuff and are willing to go the extra mile to ensure that each customer is comfortable with his or her security system. With the concierge level customer service, you might expect to pay an arm and a leg, but Frontpoint is one of the most affordable home security systems on the market. Equipment packages start at $100 and can be customized to include almost any security product. After you purchase your equipment, you’ll pay a one time activation fee of no more than $199 and then choose the monitoring package that is right for the home system you’ve created. Monitoring packages cost between $35 and $50 per month with a one year or three year contract. Frontpoint security systems and the equipment in those systems are completely wireless, making it easy to expand your system to include even more devices. The wireless feature also makes this system an easy one to pack up and set up again if you plan to move. The price structure and wireless design of Frontpoint systems make this an outstanding choice for both home owners and renters.

wireless home alarm system

We are hearing that the DIY systems are addressing a different segment of the market. They are not necessarily cannibalizing the market. is a legitimate segment that is growing but we haven’t seen it be a significant factor for the small and medium guys. Even with the cable and MSOs that have taken share, I think that perhaps it is more at the big guy level. ADT and Comcast are going back and forth while the independent security dealers win business by being local and being a part of the community. ”That is exactly what Rehman is noticing in his business. “The big companies are growing the market, not taking share away. They are trying to penetrate a market that never really had an alarm system before. They are already in the house for telephone, Internet or cable and trying to throw a spin in there to bundle this home security in. I have noticed that those national companies can’t give that personal service and we have gotten clients whose first alarm system was with a cable company. They call us to have that personal service and those calls are increasing pretty heavily.